Returns & Exchanges
We want you to love your Virgo Boutique pieces, but if something isn't quite right, you can return your items within 30 days of delivery for a full refund or store credit. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a refund.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
